First the positive, the ordinary shop floor and cafe staff are generally friendly and helpful. The management seem to dedicate their life to discouraging customers and making life harder for elderly and disabled customers. Many local people use the co-op despite it being expensive because it used to be convenient. In the past there have been managers with obsessions about trying to stop customers using the toilets, they still shut them in the evening. The customer wheelchair never has foot rests on it. Now they have refitted the shop so the shelves are stupidly high, and the layout forces everyone to walk the full length of every aisle to get what they want. Drinks are in horrible high fridges with doors on that are hard to open and reach the contents. The quick serve counter/customer services/tobacco counter has been moved so the queue blocks access to the vegetable and meat aisle, because those tills are so slow people tend to not move in case they lose their place making it even harder for elderly or disabled people. Sutton bridge has a smaller but much more usable co-op, if you have a car go there instead!
Typical co-op. Features local produce.
It's ok but expensive
Very good quality happy staff all the time
Unless you load the counter correctly first, some of staff seem to have no idea, regarding cool, heavy and light articles.The two front desks from basket to bag, you have no chance - requiring you to load up to four bags at a time.
Lincolnshire Co-op Long Sutton Food Store is a UK Cafe based in Long Sutton, East Midlands. Lincolnshire Co-op Long Sutton Food Store is located at West, Market Pl, Long Sutton PE12 9BN, UK.
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